ITSM PORTAL Tool Selector

Citrix launches XenApp 5

New version to expand Application Virtualization Adoption.

Democratizing IT Service Management

Butler Group analyst on Managed Objects using community-based approach with myCMDB.

IT still struggling with Application Management

Users still the No.1 source for application gliches, writes CIOUpdate columnist Julie Craig of Enterprise Management Associates.

Infosys Plans to Acquire UK Services Company

Indian outsourcer Infosys Technologies said to have agreed offer for Axon Group.

Advanced search capability added to Talisma Knowledgebase

The new functionality provides powerful search technology to contact center agents and web self service customers.

Top technologies to watch

Gartner research identifies 27 emerging technologies, of which about eight with a potential to transform business.

Forrester warns data explosion is increasing the compliance gap

Store and forget attitude costs millions as demand for access to historical data grows and business risk increases.

Embarcadero� Introduces ER/Studio� Enterprise Portal

Web-based search and self-service reporting unlocks new level of corporate data visibility and collaboration.

IT Skeptic makes re-analysis of Forrester and BMC's CMDB research

IT Skeptic's "back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research".

Bill Gates predicts software revolution

In first official speech since stepping down as Microsoft chairman, Gates discusses continued expansion of Internet services and its effect on software development.